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Operations Manager

Many of our systems are up and running, and some still need finishing. We need someone to refine them, complete them, and own the day-to-day outcomes.

The short version

White Rabbit is a hub for creators in downtown Ashland: a membership-based coworking space, a public café, and a steady calendar of events and workshops.

Many of our systems are up and running. Some are half-built, and a few still need to be finished. We need someone to take what works, refine it, complete what doesn't, and own the day-to-day outcomes: members onboarded, events ready, café stocked, follow-ups closed.

This role is for someone with an eye for detail who likes making things run smoothly for staff and members alike.

Areas of focus

Membership. A smooth experience from signup through onboarding, billing, and the everyday questions members bring.

Programming. Workshops, events, and gatherings that are set up, staffed, and reset afterward.

Café. Scheduling, inventory, vendors, and the routines that keep the café running well.

People. Staff scheduling, payroll prep, hiring, and training as we grow.

Compliance. Permits, licenses, insurance, and the calendar of things that quietly expire.

Systems. Learning how things run today, spotting where processes break down, and helping refine and finish them.

How we work

We are direct with each other and prefer an honest "that isn't working" over a polite drift. The culture is collaborative and the standards are high.

What we're looking for

  • Three or more years in operations: hospitality, venues, events, membership organizations, or small-company ops.
  • A track record of follow-through.
  • Comfort picking up new tools and software.
  • A calm head when things go sideways.
  • Care for the people side of the work.
  • Food service experience, or willingness to get an OLCC service permit and food handler card.

To apply

Send a note and resume to [email protected] telling us about something you kept running that would have fallen apart without you.

Application Information

Contact: [email protected]