Cafe & Facilities Manager

About White Rabbit

White Rabbit Creator Clubhouse is where individual potential meets collective possibility. We're building a space where passionate people can do meaningful work—launching sustainable businesses, building creative practices, and prototyping solutions to problems that matter. Located steps from Lithia Park in downtown Ashland, we combine a welcoming cafe with a dynamic collaboration space that serves entrepreneurs, technologists, artists, and makers.

The Role

You'll oversee the entire physical operation of White Rabbit—from our front-facing cafe and micro-deli to our member kitchen and collaboration spaces. You'll manage an integrated facility where members grab coffee, work, and attend evening events seamlessly.

Working with experienced cafe advisors, you'll implement and execute the systems that keep everything running smoothly day-to-day.

Key Responsibilities

Cafe Operations

• Manage daily cafe operations: coffee service, grab-n-go deli, retail sales • Execute beverage service for members and events (including beer/wine) • Implement vendor relationships and supply chain processes • Manage inventory, ordering, and cost control • Train staff and maintain service standards

Facilities Management

• Oversee maintenance and upkeep of entire facility • Coordinate contractors for repairs and improvements • Ensure clean, safe, welcoming environment • Manage space transitions from work day to evening events • Monitor and maintain critical equipment (espresso machines, refrigeration) • Stock and manage general facility supplies (toilet paper, hand soap, cleaning supplies, office supplies like sharpies, Post-its, etc.) • Maintain and refresh bathrooms throughout the day • Keep storage areas, cupboards, and closets organized and functional

Systems & Compliance

• Operate POS systems and execute daily financial procedures • Maintain health department compliance and food safety standards • Manage required licenses and permits • Implement safety protocols and coordinate inspections

Team Coordination

• Execute hiring and training programs developed with advisors • Manage staff schedules aligned with member needs and events • Coordinate with specialists and advisors for guidance

What We're Looking For

Required

• 2+ years cafe/restaurant/food service experience • Experience implementing operational systems • Staff management and operational execution experience • Inventory management and cost control familiarity • Food safety certification (or willingness to obtain)

Preferred

• New venue setup experience • Event space management • Creative community or membership organization background • Retail operations experience

Skills & Qualities

• Strong implementation and execution abilities • Excellent problem-solving and attention to detail • Good communication and adaptability • Commitment to quality and welcoming experiences • Basic knowledge of commercial kitchen equipment and building systems

What We Offer

• Build something new at launch • Work in a beautiful, creativity-focused space • Mission-driven organization supporting local creators • Professional development opportunities • Health benefits and paid time off • Access to White Rabbit's community of innovators

How to Apply

Send us a note including:

• Your food service/facilities management background • Examples of handling complex operational challenges • Interest in managing an integrated cafe/collaboration space • Your approach to creating welcoming, efficient operations

White Rabbit Creator Clubhouse is an equal opportunity employer committed to creating an inclusive environment for all team members.